Mercure Barnsley Tankersley Manor Hotel

Every single member of staff had a smile on their face and were happy to help. They were kind to our children found them something good draw on whilst waiting for food, which makes a big difference. Parking was easy, check in was easy (the staff gave us information on restaurants times, hotel facilities etc). Our room was clean and had easy access with the lift. Shower was great! No road noise even with the window open. Lovely and quiet. The facilities were really good, the pool was a good temperature and had lots of seating, the kids had a super time. They gave us towels when we went down there. We didn't have time to use the spa, but the treatment list looks great. The food was excellent, especially breakfast .. there wasn't anything they didn't have. Beautiful buildings too.

On arrival we were please to see ample parking spaces for the hotel guests. As we approached in the rain and mist, it set the right tone for our Halloween murder mystery event. The staff on arrival were friendly, really helpful and efficient. The room was larger than most twin rooms with traditional furniture including 2 armchairs and a coffee table. The TV was huge. The event was great and the 3 course set menu was lovely (there were 3 choices for each course). The stand out positive was definitely the staff, even the chamber maids were cheery and greeted us with a smile. The reception staff, the bar staff and the staff at breakfast were all genuinely nice.

The staff were excellent and really helped make our stay enjoyable. They were friendly and helpful. We had a dog with. us and they say they are dog friendly. The dog was treated well with treats and a 'gift pack'. The food was fine - it was of a decent pub food standard not fine dining.

Property was well designed to fit in with local area, easily accessible by road as just 2 miles from M1. Everything was well maintained and nothing looked tired. Lovely area to sit outside and our room (Privileged) had plenty of room with two lovely chairs to use rather than just the bed to sit on. Staff were very helpful and friendly. Breakfast was excellent and restaurant had a good selection of meals at reasonable price. The swimming pool was lovely with great facilities to change and relax in the spa area. Plenty of car parking space.

Great welcome, our cases were taken to our room whilst we checked in at reception. Hotel, our room and the swimming pool area clean and all the staff were friendly.